The Municipal Social Welfare & Development’s mission is to strengthen its partnership with the Local Government Unit addressing the needs of the society where poor, vulnerable and disadvantaged individuals, families and communities are empowered for an improved quality of life.

A. AID TO INDIVIDUAL IN CRISIS SITUATION (AICS)

ABOUT THE SERVICE:

This service aids the needs of the families/individual who are in crisis situation and comes to the office or referred to avail for assistance in order to cope up with his present problems due to socio-economic difficulties and eventually to attain normal functioning.

REQUIREMENTS:

(Provision of Medical Assistance)

  1. Barangay Certification signed by the Barangay Chairman certifying that the bearer is really in dire need of assistance and belongs to the indigent/low income family.
  2. Medical Certificate from the Hospital where the sick person was confined.
  3. Form 200 from our office (MSWDO) duly signed by the client to be accomplished by the Social Worker.

(Provision of Burial Assistance)

  1. Barangay Certification signed by the Barangay Chairman certifying that the bearer is really in dire need of assistance and belongs to the indigent/low income family.
  2. Death Certificate of the Deceased Person
  3. Form 200 from our office (MSWDO) duly signed by the client to be accomplished by the Social Worker.
SERVICE SCHEDULE:

Monday to Friday
8:00 am to 5:00 pm

FEES: No fees to be collected

HOW TO AVAIL OF THE SERVICE:
As the client, you

Responsibilities of Person/Department Concerned

It will take

Person(s)/ Department(s) Responsible

1. Have to sit for a one on one interview. Interview client to get important information.

3  minutes

Rachel C. Pailma
Edita A. Salud
2. Sign Form 200. Let client submit all required documents and sign Form 200.

1 minute

Rachel C. Pailma
Edita A. Salud
Review the accomplished documents ready for signature of the Municipal Mayor, Municipal Accountant, Municipal Budget, and the Municipal Treasurer for checking.

5 minutes

Rachel C. Pailma
Edita A. Salud
Notify client thru letter or other means of communication of the approval of assistance.

1 minute

Rachel C. Pailma
Edita A. Salud
3. Receive check and sign voucher Release check.

1 minute

Rachel C. Pailma
Edita A. Salud

B. REFERRAL FROM THE OTHER AGENCIES (HOSPITALS)

SOCIAL CASE STUDY REPORT/REFERRAL LETTER

REQUIREMENTS:
  1. Barangay Certification from the Barangay Chairman certifying that the bearer belongs to the indigent/low income family.
  2. Medical Certificate/Medical Abstract (optional)
SERVICE SCHEDULE:

Monday to Friday
8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICES:
As the client, you

Responsibilities of Person/Department Concerned

It will take

Person(s)/ Department(s) Responsible

1. Have to sit for a one on one interview Interview client asking for social service assistance.

3  minutes

Rachel C. Pailma
Edita A. Salud
Require client to submit necessary documents re: barangay certification of Indigency, medical certificate/abstract if possible.

20 seconds

Rachel C. Pailma
Edita A. Salud
Prepare referral letter.

10 minutes

Rachel C. Pailma
Edita A. Salud
For social case study report, do collateral interview, then prepare the social case study of the patient.

1 day

Rachel C. Pailma
Edita A. Salud
Encode the case study of the client ready for referral.

1 minute

Rachel C. Pailma
Edita A. Salud

C. EMERGENCY SHELTER ASSISTANCE

ABOUT THE SERVICE:

This service provides emergency shelter assistance to fire and typhoon, earthquake and erosion victims thru provision of limited financial and material assistance to help the victims reconstruct/repair their houses which were totally destroyed.

REQUIREMENTS:
  1. Police Blotter/Barangay Certification
  2. Project Proposal
  3. Certificate of Eligibility
SERVICE SCHEDULE:

Monday to Friday
8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE:

As the client, you

Responsibilities of Person/Department Concerned

It will take

Person(s)/ Department(s) Responsible

1. Report of the Barangay Chairman to be submitted to the office. Review submitted report.

5  minutes

Rachel C. Pailma
Edita A. Salud
Require victims to submit pertinent documents.

1 minute

Rachel C. Pailma
Edita A. Salud
2. Sign For 200. Interview the client/victim and let him/her sign Form 200.

3 minutes

Rachel C. Pailma
Edita A. Salud
Prepare all documents ready for signing by the Municipal Mayor, Municipal Budget, Municipal Accountant, and Municipal Mayor for checking.

5  minutes

Rachel C. Pailma
Edita A. Salud
Notify client thru letter or thru the barangay officials concerned or other means of communication of the approval of assistance.

1 minute

Rachel C. Pailma
Edita A. Salud
3. Receive check and sign voucher. Release check.

1 minute

Rachel C. Pailma
Edita A. Salud

D. ISSUANCE OF SENIOR CITIZENS IDENTIFICATION CARD (ID)

ABOUT THE SERVICE:

Republic Act #7432- an act to maximize the contribution of Senior Citizens to nation building, grant benefits and special privileges for senior citizens purposes.

REQUIREMENTS FOR IDENTIFICATION CARD:
  1. Birth Certificate/Baptismal Certificate
  2. Income Tax Return (if any)
  3. Certificate of Residency from the Barangay Captain
  4. 2 copies 1×1, ID picture
  5. Accomplished membership information sheet (c/o Senior Citizens Center)
FOR REPLACEMENT:
  1. Affidavit of Loss
  2. Barangay/Police Blotter
HOW TO AVAIL OF THE SERVICE:
As the client, you

Responsibilities of Person/Department Concerned

It will take

Person(s)/ Department(s) Responsible

1. Senior Citizen has to sit for one on one interview. Conduct one on one interview with the senior citizen to get pertinent information.

2 minutes

Rhea Semana
2. Accomplish Application Form Let client fill up the application form and require submission of required documents.

10 mins

Rhea Semana
Approve application and sign identification card.

30 seconds

OSCA Head,
Hon. Larisa C. Foronda, Municipal Mayor
3. Receive Senior Citizen’s ID. Release ID and let client sign in the logbook.

15 seconds

Rhea Semana

E. ISSUANCE OF PURCHASE SLIP/BOOKLET (MEDICINES)

ABOUT THE SERVICE:

This service is intended to help Senior Citizens avail of discounts in purchasing medicines.

REQUIREMENTS FOR SECURING PURCHASE SLIP FORM
  1.  Senior Citizens ID
SERVICE SCHEDULE:

Monday to Friday
8:00 am to 5:00 pm

FEES:

No fees to be collected

HOW TO AVAIL OF THE SERVICE:

As the client, you

Responsibilities of Person/Department Concerned

It will take

Person(s)/ Department(s) Responsible

1. Present Senior Citizens ID. Log Senior Citizens Name, Address, ID Number and Date Issued for its control number.

10 seconds

Rhea Semana
Fill up the Senior Citizens Purchase Slip Form.

40 seconds

Rhea Semana
2. Sign and receive Purchase Slip Form. Release the Purchase Slip Form for SC signature.

10 seconds

OSCA Head,
Hon. Larisa C. Foronda, Municipal Mayor

F. COUNSELING FOR MARITAL PROBLEMS

ABOUT THE SERVICE:

Counseling to both husband and wife in order to sort out issued on their situation, and clarify problems/conflicts with reality. Workers and the concerned individual or groups discussed the feasibility of various courses of action in relation to their problem.

SERVICE SCHEDULE:

Monday to Friday
8:00 am to 5:00 pm

FEES: No fees to be collected
HOW TO AVAIL OF THE SERVICE:

As the client, you

Responsibilities of Person/Department Concerned

It will take

Person(s)/ Department(s) Responsible

1. Proceed to DSWD Office. Interview client to get pertinent information.

30 minutes

Edita Salud
Rachel Pailma
Refer client to Women’s Desk Center.

3 minutes

Edita Salud
Rachel Pailma
Counseling.

4 hours

Edita Salud
Rachel Pailma
2. May go home after the counseling Counseling Session to couples & other concerned person if necessary.

4 hours

Edita Salud
Rachel Pailma

 

G. ISSUANCE OF SOLO PARENT IDENTIFICATION CARD

ABOUT THE SERVICE:

RA 8972 – an act providing benefits and privileges to solo parents and their children, appropriating funds therefore and for other purposes

SERVICE SCHEDULE:

Monday to Friday
8:00 am to 5:00 pm

REQUIREMENTS:
  1. Barangay certification certifying Solo Parent’s residency in the barangay for the last six (6) months
  2. Affidavit of circumstance stating the reason for becoming a solo parent (Note: Some LGUs may require only basic documents hence, it is advisable to call the C/MSWDO first to check the required documents
  3. Certificates e.g. birth certificate of children, death certificate of spouse (if applicable) and other appropriate documentary requirements
  4. Income tax return or any document that will establish the income level of the solo parent
  5. 1 x 1 picture ID (Note: ID is renewable every three (3) years.)
FEES: No fees to be collected

HOW TO AVAIL OF THE SERVICE:

As the client, you

Responsibilities of Person/Department Concerned

It will take

Person(s)/ Department(s) Responsible

1. Have to sit for one-on-one interview Interview client to get pertinent information.

30 minutes

Edita Salud
Rachel Pailma
 2. Accomplish application form Receive application and other documentary requirements

 

Approve application and sign identification card

10 minutes

1 minute

Edita Salud
Rachel Pailma

 

Municipal Mayor

3. Receive ID Release ID and let client sign the receiving logbook

30 seconds

Edita Salud
Rachel Pailma